PRIVACY POLICY

At The Life Class with Jacqueline Hurst, we are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit jacquelinehurst.com, thelifeclass.com, or any related pages, funnels, checkout systems or platforms (including Kajabi).

By using our website or purchasing our Services, you agree to this Privacy Policy.

Last updated: April 2026

For any questions, contact: info@jacquelinehurst.com

1. INFORMATION WE COLLECT

We may collect and process the following personal data:

• Name
• Email address
• Phone number (if provided)
• Billing details (processed securely via third-party payment providers)
• IP address and device information
• Website usage data (pages visited, time on site, clicks)
• Any information you voluntarily provide via forms, emails or applications

We do not store full payment card details.

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide access to courses, programmes and services
• Process payments and manage accounts
• Communicate with you about your purchase or enquiry
• Deliver customer support
• Send service-related updates (e.g. access, scheduling, platform changes)
• Improve our website, marketing and user experience
• Send marketing communications where you have opted in

We will only send marketing emails where permitted by law and where consent has been given or a legitimate interest applies.

3. LEGAL BASIS FOR PROCESSING

We process your data based on:

• Contract (to deliver purchased Services)
• Consent (marketing communications)
• Legitimate interests (business operations, analytics, service improvement)
• Legal obligations (financial and tax records)

4. HOW WE STORE AND PROTECT YOUR DATA

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

Your data may be stored securely within third-party platforms such as Kajabi, email providers, and payment processors.

5. DATA SHARING

We do not sell, rent, or trade your personal data.

We may share your information with trusted third-party providers only where necessary to operate our business, including:

• Kajabi (course delivery platform)
• Payment processors (e.g. Stripe, PayPal)
• Email marketing providers
• Analytics providers (e.g. Google Analytics)

These providers are only permitted to use your data to provide services to us.

6. INTERNATIONAL DATA TRANSFERS

Your information may be transferred and stored outside the UK or European Economic Area as part of using global service providers.

Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

7. COOKIES & TRACKING

We use cookies and similar technologies to:

• improve website functionality
• analyse website traffic
• understand user behaviour
• support marketing and advertising

You can disable cookies through your browser settings, although some features of the site may not function properly.

We may use tools such as Google Analytics and website tracking software.

8. MARKETING COMMUNICATIONS

You will only receive marketing communications if:

• you have opted in, or
• you are an existing customer and we have a legitimate interest to communicate relevant services

You can opt out at any time by clicking “unsubscribe” in emails or contacting us at info@jacquelinehurst.com.

9. DATA RETENTION

We retain personal data only for as long as necessary to:

• fulfil the purpose it was collected for
• meet legal, accounting or reporting requirements
• manage customer relationships and service access

10. YOUR RIGHTS

You have the right to:

• request access to your personal data
• request correction of inaccurate data
• request deletion of your data (where legally applicable)
• object to or restrict processing
• withdraw consent for marketing at any time

To exercise any of these rights, contact: info@jacquelinehurst.com

11. THIRD-PARTY LINKS

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites.

12. WEBSITE ANALYTICS & RECORDING

We may use analytics tools (such as Google Analytics) and website recording software to understand how users interact with our site and improve user experience.

This data is anonymised where possible and used for internal business purposes only.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

14. CONTACT

If you have any questions about this Privacy Policy, please contact:

Jacqueline Hurst / The Life Class
Email: info@jacquelinehurst.com