TERMS AND CONDITIONS
BY ACCESSING, BROWSING OR PURCHASING FROM JACQUELINEHURST.COM, THELIFECLASS.COM, OR ANY ASSOCIATED SALES PAGES, CHECKOUTS, MEMBER AREAS OR PLATFORMS (INCLUDING KAJABI), YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS AND CONDITIONS.
1. DEFINITIONS
“We”, “us”, “our” refers to Jacqueline Hurst trading as The Life Class, including all associated websites, platforms and delivery systems.
“Sites” refers to jacquelinehurst.com, thelifeclass.com, Kajabi-hosted pages, checkout pages, funnels, member portals, and any other platforms used to deliver Services.
“Services” refers to all digital courses, programmes, memberships, coaching content, live sessions, downloads, recordings, communities and related materials.
“You”, “your”, “user” refers to any customer, purchaser or participant.
2. LEGALLY BINDING AGREEMENT
By completing checkout and/or accessing any Service, you confirm:
You have read and understood these Terms in full
You agree to be legally bound by them
You understand this is a binding digital purchase agreement
You are over 18 years of age
You have authority to enter into this agreement
Ticking acceptance at checkout constitutes full legal agreement.
3. NATURE OF SERVICES (NO PROFESSIONAL ADVICE)
All Services are for educational and informational purposes only.
They do not constitute:
therapy or counselling
medical or psychological treatment
financial, legal or professional advice
You are solely responsible for your own decisions, actions and results.
No guarantees are made regarding outcomes including emotional wellbeing, relationships, income, business success or personal development.
4. DIGITAL DELIVERY & IMMEDIATE ACCESS (CRITICAL)
All Services are delivered digitally and may include instant or phased access via Kajabi or related platforms.
By purchasing, you expressly request:
immediate access to digital content
immediate performance of the contract
You acknowledge that once access begins (including login availability), the Service is deemed delivered.
5. STRICT NO REFUND POLICY (ZERO EXCEPTIONS)
ALL PURCHASES ARE FINAL.
Due to the immediate access and digital nature of the Services:
Once access has been granted to any part of the Service (including login access, course materials, downloads, community spaces or live content), no refunds will be issued under any circumstances, including but not limited to:
change of mind
lack of use or participation
failure to complete the programme
scheduling conflicts
personal or financial circumstances
dissatisfaction with content or experience
misunderstanding of scope or format
failure to attend live sessions
payment plan issues
You acknowledge that access = delivery.
Nothing in this clause limits your statutory rights where they cannot legally be excluded.
6. CHARGEBACK & PAYMENT DISPUTE PROTECTION
By purchasing, you agree not to initiate chargebacks or payment disputes without first contacting us in writing to resolve the issue.
If a chargeback or payment dispute is raised:
access may be immediately suspended pending investigation
all supporting evidence of purchase, access and usage may be submitted to the payment provider
you remain liable for the full balance of any agreed payment plan
Unwarranted chargebacks may be treated as breach of contract and pursued accordingly.
7. PAYMENT PLANS (ENFORCED LIABILITY)
If you choose a payment plan:
you are entering into an agreement to pay the full course fee
all instalments must be paid in full and on time
failure to pay will result in immediate suspension of access
missed payments do not cancel your contract or financial obligation
We reserve the right to recover outstanding balances via legal or collections processes where necessary.
8. COURSE ACCESS & AVAILABILITY
Access is granted for the period stated at purchase (typically 12 months unless otherwise specified).
We reserve the right to:
update, modify or improve content at any time
change delivery format or structure
remove or replace materials where necessary
Access expiry does not entitle refunds or extensions.
9. COMMUNITY, LIVE CALLS & ENGAGEMENT
Access to communities, group spaces, and live sessions is included at our discretion.
We do not guarantee:
attendance at specific times
availability of recordings
continuity of format or schedule
We reserve the right to remove access for misconduct, abuse, or breach of Terms without refund.
10. CERTIFICATION DISCLAIMER
Any certificate issued is provided by The Life Class only unless otherwise stated.
It is:
not a regulated qualification
not accredited by a government body
not a guarantee of employment, income or business success
11. INTELLECTUAL PROPERTY (STRICT PROTECTION)
All content remains the intellectual property of Jacqueline Hurst / The Life Class.
You are granted a limited, personal, non-transferable licence for your own individual use only.
You may NOT:
share login access
copy or reproduce content
distribute or resell materials
teach or repurpose our content
record or share sessions
use materials commercially
Any breach will result in immediate termination without refund and may result in legal action.
12. USER CONDUCT
You agree not to:
misuse or disrupt Services
harass, abuse or defame others
post inappropriate content in any community
violate intellectual property rights
use Services for unlawful purposes
We may remove access immediately for breach.
13. TERMINATION
We may suspend or terminate access at any time if:
Terms are breached
payment fails or is reversed
chargeback is initiated
abusive behaviour occurs
fraud or misuse is suspected
Termination does not cancel outstanding payment obligations.
14. THIRD-PARTY PLATFORMS (KAJABI ETC.)
We use third-party systems including Kajabi, payment processors, email systems and community tools.
We are not responsible for:
downtime
technical errors
access interruptions
third-party failures
15. LIMITATION OF LIABILITY
To the fullest extent permitted by law, we are not liable for:
loss of income or profit
loss of opportunity or business
indirect or consequential damages
emotional or subjective dissatisfaction
Total liability is limited to the amount paid for the Service.
16. PRIVACY
Your use of Services is also governed by our Privacy Policy.
17. AMENDMENTS
We reserve the right to update these Terms at any time.
Continued use of the Services constitutes acceptance of updated Terms.
18. GOVERNING LAW
These Terms are governed by the laws of England and Wales.
All disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
19. CONTACT
Jacqueline Hurst / The Life Class
Contact via jacquelinehurst.com
20. FINAL AGREEMENT
By completing purchase and/or accessing any Service, you confirm full acceptance of these Terms and agree they are legally binding.